Importance of Automation in Speeding up Your Processes

Automation and streamlining processes is where it’s at right now for so many industries. But rather than resisting or ignoring AI, but believing it irrelevant, the legal profession is well-placed to benefit from automation technology. Your workflow depends on both the practical legal work and the small jobs that are easy to forget or take for granted. When your internet goes down, the printer breaks or you run out of paper, your productivity suffers.

 

Start With Office Design

Most office designs focus on placing as much into the space as possible. Little thought goes into the practicalities of workflow and enabling the technical aspects of automation. Formal offices are making way to collaborative workspaces. Separate printer and photocopier rooms, once close to the server, should be closer to those who need them. When you design your workspace with the practicalities of automation in mind, it is so much easier to build other automated systems around it.

 

Intranet Community

Some law firms call it a “business wiki” or an information portal or just “the intranet”. Whatever you choose to call it, it should fulfill the same function. An online community, perhaps like Reddit is for the web, where employees go to ask questions or search for answers. This automated Cloud-based system means employees will not lose productivity when asking questions about common problems. It’s a great employee resource aiding the team to pull together while maintaining workflow.

 

The Internet of Things

Using a smartphone or your IT system to order stock is usually a manual process. IoT has many consumer benefits such as reordering common household items. What is less discussed are the many potential uses of stock monitoring and automatic reordering for business supplies. The principle is the same: your automated system will reorder toner and paper and other common supplies before they run out. Such a simple problem can impact your office productivity considerably.

 

Don’t Limit Your Case Management Software

Whether you use a custom-built management package or us one of the industry’s top and best-known Cloud-based systems, the principle is the same. If you’re not using your CMS for as many day-to-day processes as possible, you’re not getting the most benefit for the cost. Create projects inside the system for even the most mundane tasks and you’ll find improved productivity. It’s a great place for creating tasks, an FAQ (like the intranet community mentioned above) and for team collaboration.

 

Record Grabber can help streamline your processes as well! Get started with your free Record Grabber account today.

The Need for Elder Law

The population is aging fast. Government statistics estimate that by the year 2035, the number of age 65+ will outnumber under 18s. It’s good news because it shows advances in modern health provisions improve not just longevity, but quality of life too. With changing health needs come changing legal needs. Elder Law services are no longer a niche, practiced by specialist law firms, but mainstream.

 

What Is Elder Law?

It’s important to note that Elder Law is no longer defined by the firm, but by your clients. If you are increasingly finding demand for wills and legacies, specialist healthcare coverage, disability, and power of attorney, you practice Elder Law. If you are involved in cases of patient neglect, estate inheritance, and retirement preparation, you practice Elder Law.

 

How to Position Your Practice for Elder Law

Consider Courses and Certificates

There is now a range of certification programs for helping you improve Elder Law skills. Specifically, CLE resources help you improve your skills in this area. Once certified, you may advertise your business as having specific skills relating to Elder Law. Some provide access to referral networks to help funnel those potential clients.

 

Networking Events

At such events, you won’t just meet other lawyers. Elder Law is a growing area attracting medical professionals, care and nursing service professionals, accountants, practice managers and others. This is a great way to raise your profile among people who work with the elderly every day. Therefore, it’s a great way to seek potential new clients among the elderly and those who work with them.

 

Remain in Touch with Past Clients

This should be standard practice for any professional. Staying in touch with past clients, even through simple email marketing, keeps them mindful of your presence and services. As they get older, they will return to lawyer with whom they had past positive experiences. Nurturing past clients is cheaper than constantly reaching out to new clients.

 

Think About Extra Services

Extra services drive organic, less sales-minded people to your business.

  • Drive traffic to your website through publishing informative and helpful written content for people to find
  • Similarly, articles in local press or magazines targeted at your audience. Free advice is always welcome
  • Offer regular free events offering simple advice, or get involved in non-professional community activity
  • Create an informal environment to welcome seniors including wheelchair accessibility

All these increase your visibility and present a positive image of your firm.

 

Need Record Grabber to help with your medical record retrieval? Get started today!

Your Guide to the Top Legal Podcasts

Podcasts are a modern phenomenon of the web, and one of many popular media types for the modern consumer of information. They are digital files released as MP3 downloads for listening at leisure on a computer or mobile device. Not everybody likes to read a webpage and podcasts are useful to play during a commute into work. Here is Record Grabber’s recommended list of legal podcasts.

 

ABA Journal

The journal has not one but four podcasts covering a myriad of legal issues. These are: Modern Law Library (a discussion of legal theory featuring some top brains from the legal world), Law Student Podcast (about issues affecting schooling and students), Legal Rebels (about the trendsetters in law), and Asked & Answered (a Q&A podcast session)

Listen Here

Lawyer 2 Lawyer

This legal podcast looks at current events and the hot topics in the news. Each podcast features an expert from the industry to discuss those events from a legal perspective. It’s an award-winning podcast; recent subjects include gender discrimination in Biglaw, The Mueller Report, and parental rights in light of anti-vaccine movement.

Listen Here

 

Bloomberg Law Podcast

One of the world’s most famous providers of finance and law news, now it has its own podcast too. It regularly features both law academics and practitioners to discuss the current issues in the news. It particularly focuses on legal cases under public discussion, getting the information direct from analysts.

Listen Here

 

I am the Law

Most podcasts in this list focus on the big issues of the day, legal theory and precedent, and education. This seeks to dispel myths about the law and its practice, by inviting a professional lawyer on for each podcast. It’s less about current affairs and more about information dissemination.

Listen Here

 

Legal Talk Network

By professionals, for professionals, LTN invite host from the practice, organizations, and accreditation bodies to discuss the issues of the day across their 20 podcasts. The network is as thorough as it can be to provide a wide range of services to those who work in legal.

Listen Here

 

The Lawyerist Podcast

Where is the legal profession heading? That is the main question that TLP seeks to answer, rather than the issues of the day, it looks at how cases and legislation are changing the environment of the law profession.

Listen Here

 

The Filevine Fireside

Filevine is a Case Management Software package. Part of their public outreach is a publicly accessible blog which regularly features a downloadable podcast. Like many other top podcasts, it covers the legal issues of the day, but also content aimed at students and even the public.

Listen Here

 

Read more blog posts on the Record Grabber blog!

You Could Manage Your Own Record Retrieval, But Why Would You?

Every day, business leaders in legal and insurance ask one question. That question is: why outsource record retrieval out when we can do it in-house? But as proven repeatedly, sometimes they should switch around the elements in that question. Instead, they should ask “why attempt to do this in house when we can save money and resources by outsourcing?”

 

Why Not Outsource?

There are many areas where you already outsource. Unless you are a large business, you likely contract the services of third-party accountants rather than in-house accountants. Similarly, you may also outsource your bookkeeping and payroll to third-party specialists. You do so because they are qualified professionals and experts in their field.

When paying a contractor to do work, a business is not paying for the contractor to carry out only that task, they also pay for the years of experience. The same applies to record retrieval. A specialist company like Record Grabber represents immediate cost savings. At the same time, you are hiring years of experience in our field, an organization keeping up with the constant change of data protection and storage protocols.

 

Why Outsource to a Paralegal?

There is a tendency in the legal profession to outsource record retrieval and storage. Most commonly legal experts hire paralegals to save cost. While these paralegals do a good job, they are not specialists in the field of record retrieval and storage. There may be situations where the risks of using non-specialists to save money outweigh the benefits.

In our expert view, this is risky. We would advise contracting to a professional, expert, qualified, experienced record retrieval and storage firm every time.

 

Outsourcing is Common Practice

Professional athletes hire accountants and finance experts to manage their funds so they can focus on being a professional athlete. Similarly, IT service people who need to move hardware between locations hire professional couriers. Most law firms use third-party case management systems because the financial and resource cost of in-house development is prohibitive.

The burden of keeping on top of records and the ever-changing world of legal requirements can detract you from your business. Outsourcing something as complex as record retrieval and storage will relieve your employees of the burden. It then permits you to work on getting clients through the door to help them win cases and build or maintain your already impressive legal reputation.

 

Ready to start saving time and money? Make your commitment free Record Grabber account today!

Experience the Record Grabber Difference

If your organization has recently decided to outsource your record retrieval and storage, congratulations. It’s the first step to freeing up time and resources and noticing real long-term cost savings. You will find a lot of choice, but not all record retrieval and storage services are the same. This is the level of service you can expect from Record Grabber.

 

A Fast Turnaround

For cases to progress smoothly you need as fast a turnaround as possible. Few other service providers can boast Record Grabber’s high turnaround of 80% retrieval in under 30 days. There are rare instances where this takes longer, usually due to complications. We do our best to expedite the record retrieval process when requests are received to ensure fast turn around.

 

A Transparent Service

At Record Grabber, we pride ourselves on transparency from beginning to end. All notes relating to a request are always visible to the client. Therefore, you are not left in the dark on progress and there is no guesswork on your part or need to waste time on the phone. Also, we do not charge you until records are received. No hidden charges, we aim for cost transparency.

 

Ease of Communication

Did you find your current or previous record retrieval service difficult to communicate with? Were they slow to reply and each time it was from different people? That is not how Record Grabber works. You will have a dedicated Account Manager aware of the finer details of your case. We also provide a website chat feature and a direct line phone number. What’s more, you have 24/7 access to your client portal and the information is never deleted.

 

Chronology Services

Record Grabber is not just a record retrieval and storage solution. We offer a range of services to medical and legal professionals. Two types of document you might require in a case include the medical chronology and the medical summary. Record Grabber offers both types of record and service if needed.

 

Integrations

Does your organization use common legal and medical packaged such as PP and Clio? Our service offers full integrations with both. Therefore, you will not experience the problems associated with packages that do not work together. We aim to deliver a simple and easy to use service, taking the stress out of the basic technological functions of the working processes.

The best part of it all is we don’t have our customers sign contracts. We don’t require a monthly minimum number of requests. We don’t charge any start-up fees!

Use Record Grabber as much as you want, whenever you want! Get started here.

Record Grabber Portal: Updated Functionality

The Record Grabber portal is receiving a facelift. With a little feedback and some ideas of our own, the Record Grabber portal has been made easier than ever! Keep reading to learn more about added features and how it has been reorganized.

The Dashboard

When you first sign into the Record Grabber portal, you see your Dashboard. This page now has easier access to all your requests (no more archived requests, they’re all here!), better filtering, and an added search feature.

Record Grabber Portal Dashboard
This page now has easier access to all your requests (no more archived requests, they’re all here!), better filtering, and an added search feature.

 

Billing Analysis

Our new Billing Analysis service takes all of your client’s medical bills and makes a single easy to read spreadsheet. This allows you to see everything you need to know about the bills all in one place and save hours sorting through bills. View sample here.

View Client Page

Another awesome new feature is the updated client page. You can easily manage client requests from their individual client page. To achieve this, we have added an Overview section at the top of the page to quickly see what requests have been made. You can easily make requests from this section. A table breaks down the individual requests that have been made for that client at the bottom of the page.

Record Grabber Portal View Client
Easily manage client requests from their individual client page.

 

Reorganized Sidebar

We’ve done some reorganizing on the left-hand sidebar to make life a little easier. In doing so, all requests can be made from easily clicking one of the buttons at the top. The Client Tools section contains all things relating to your clients and their requests. The My Account section holds all things related to your account (your profile, preferences, sub-users, billing, and integrations). Our added Resources section has useful tools for anything having to do with the Record Grabber portal (training, demos, common questions, HIPAA authorization form).

Overall Easier Functionality

In conclusion, streamlining the Record Grabber portal has maximized efficiency. With better organization, the portal is now overall easier to navigate through. The main goal was to make it easier to sort and organize requests. The reorganized Dashboard and updated Client page have accomplished this.

 

Want to learn more? Check out the demo!

Stay in the loop!

message

Get important updates, special offers, and more. Sign up today!