OUR SYSTEM

The Record Grabber simplified system gets the job done quick and painlessly.

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Submit your request.

Requests can be made in less than 60 seconds from the Record Grabber portal.

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Request called on by Account Manager.

Your Account Manager will call on the request within one business day and follow up every four business days.

3

Check the status of your request.

Notes are left by your account manager every step of the way - the Record Grabber portal keeps you up to date.

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Email notification when records are received.

Once records are uploaded to the portal, you will receive an email that they’re ready to be downloaded.

5

Check the status of your request.

Notes are left by your account manager every step of the way - the Record Grabber portal keeps you up to date.

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Email notification when records are received.

Once records are uploaded to the portal, you will receive an email that they’re ready to be downloaded.

Safety for your clients 100% HIPAA Secure.

All physical, administrative, and technical safeguards designated by HIPAA are followed.

Clio Integration

With your free Clio account, you can manage users, invoices, client accounts, and records. Seamless integration allows you to spend less time following up on record retrieval and spend more time on what is really important - your business!

CLIENT TESTIMONIAL

Why our clients choose Record Grabber.

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Responsive

"They are wonderful. The staff follows up regularly with the providers and we receive our records in a timely manner. Should we have any questions or need something additional, they are always quick to follow up and respond."

Randall Sevenish | Attorney Sevenish Law Firm
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Efficient and Reliable

" Record Grabber is efficient and reliable. Their site is user-friendly and their customer service is extremely responsive. We came from a different medical records vendor, with whom we were very disappointed, but working with Record Grabber is like the difference between night and day."

Jennifer Langley | Attorney Rutberg Breslow Injury Law

Easily Track Requests

“Good tracking for the status of requests. They keep clients informed of problems encountered in retrieval. Quick response to questions asked of them."

Connie McCaughey | Medical Paralegal Peck, Hadfield, Baxter & Moore

Keeping your files secure.

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At Record Grabber, we comply with all HIPAA* and HITECH** requirements to protect our clients privacy, information, and Electronic Health Records (EHRs) both physically and in the digital world.

All EHRs are kept on a secure, zero down time, 100% HIPAA compliant server. Our server is located in an off-site location with redundant power and continually monitored to give you what you need when you need it. Utilizing the latest technology, all EHRs are maintained in a HIPAA compliant cloud storage database, dual authenticated and separate from the server.

We run background checks and drug screens on all Record Grabber employees. Only the most experienced and professional employees are hired to handle your clients’ health records. All employees go through annual HIPAA training and follow all administrative, technical, and physical safeguards set by HIPPA guidelines

*HIPAA | Health Insurance Portability and Accountability Act of 1996 **HITECH | Health Information Technology for Economic and Clinical health Act

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