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For many firms today, it’s a complicated process to manage, store, sort, and handle many cases. As your practice grows, so do the potential problems. Case Management Software should always be considered – no matter the size of the firm.

 

Better Organization

In this industry, data is king. The key to keeping on top of your data and ensuring it is streamlined for efficiency is organization. The first benefit of using a Case Management Software, no matter what the industry, is improving organization. It’s easy to lose key pieces of information, miss a deadline, or misfile during a complex case. Much of the organizational difficulties can be alleviated by the use of a proper case management software.

 

Efficiency

If one word can sum up the modern workplace it’s “multitasking.” While cutbacks have led to businesses doing more with less, the need for more data acquisition and storage has only increased. Employees are better organized when information is better organized. They can continue to achieve their goals with less stress and greater efficiency than they were able to do previously. A Case Management Software can help your organization achieve its goals – leading to greater productivity. Never ask yourself again “Did that invoice get sent out?” You’ll be able to clearly see what’s been done and where your clients are in the process.

 

Keep More Informed

One aspect that should never be overlooked is the quality of data. Quantity doesn’t beat quality when it comes to information. With a Case Management Software, all the data relating to a case will be available in a single location, allowing duplicate information to be easily dumped. Searching for data is in the past, save valuable time (looking at efficiency again) and provide an improved level of quality.

 

Better Decision Making

If more organization, efficiency, and easily accessible information weren’t enough, there’s always visible results. Modern business in all industries are driven by results. When a process is streamlined, efficient, all in one place, simple to use, and accessible, it allows for more confident decisions. It also imparts confidence that they are doing so with all information in hand.

 

Case Management Systems Worth Looking Into

With our Record Grabber integration, Clio is a perfect option for a case management software. With close to 100 integrated apps, you can make this software do whatever you want it to do. PracticePanther is another great option when it comes to a case management software. You can easily save hours of time a month with it’s easy invoicing, billable hours tracker, and various integrations.

Medical records and chronologies and summaries help dispute resolution, insurance settlements, and legal cases. Regardless of the reason for needing records, a responsive communicator and a fast turnaround time is vital. Record Grabber aims to deliver your request within three weeks of the receipt date. We understand how vital it is that we deliver a fast turnaround time and we strive to maintain the three-week average.

 

Responsiveness is Good Customer Service

We believe that the key to the success of any organization is to pay attention to its customer needs. That starts with a simple acknowledgment of receipt and answering all emails in a fast and efficient manner. Letting the customer know that you are paying attention to their needs is a vital step. We respond to your request as quickly as possible and aim to deliver in an excellent time frame.

 

A Fast Turnaround Time Aids Positive Resolution

The faster a holder of electronic records can respond, the fewer delays there are in a legal or insurance resolution, and the greater chance there is a for a positive outcome for all concerned. Customer service isn’t just about paying attention to the customer’s initial request but demonstrating an understanding of needs, being responsive, and returning what is requested.

 

The Secondary Factors

Neither the patient, the lawyer or insurer, nor the record storage organization exists in a bubble. Sometimes, there are secondary factors that require attention. Employers may want proof of an ongoing medical case so the employee may continue to receive benefits while recovering.

Sometimes, an employee’s job depends on how fast we can access and deliver information and so might their care and their ability to pay any bills. People with serious injuries and claims rely on a fast resolution to ensure receipt of compensation.

Businesses, regardless of the industry, look to build and maintain a professional reputation. There are few aspects of a business’ operation that are more important than responding to customers in a timely manner and having a fast turnaround.

 

Check out how we can help you!

We offer various levels of detail from a Basic Level Chronology to a High Level Chronology and Summary with hyperlinks. Pick the level that best fits your needs for this particular case – and a different level for the next!

What Record Grabber Will Check

In all cases, you will receive an estimate of cost before we proceed. Once given the go-ahead, we check the following medical records in this order: reports from ambulance crews and EMS, Emergency Department reports, reports of medical history and physical reports, consultations, radiology (in these cases, all findings – whether normal or abnormal in the first instance while abnormal instances only are reviewed), operative reporting, therapy evaluation reports, and discharge summaries. Initial and final evaluations are summarized. We do not examine the following documents: laboratory reports, in-patient progress notes, and anesthesia records.

Basic Level Medical Chronology

Our first offering is the Basic Level Chronology. With a two-business-day turnaround at a rate of $25 per hour (August 2018 prices), this is the fastest and most brief option. For that, you’ll receive case files sorted and indexed and a clearly stated chronology of services which will include dates, type of service, place of service, and provider details.

Ideal for: when you need to know a timeline of events of medical treatment from start to finish.

Medium Level Medical Chronology & Summary

For a Medium Level Chronology and Summary, normal turnaround time is 5-7 business days at $35 per hour. This level gets you everything that the Basic Level Chronology includes and in addition, customers will receive case files sorted and indexed by category (such as case notes, lab results and so on), a comprehensive medical summary for each service, medical summary pre-dating the incident, and a list of documents. A rush service is offered, getting you the required information in two business days at a cost of $45 per hour.

Ideal for: When more information, including investigations and diagnoses, is needed to be easily found and in one place.

High Level Medical Chronology & Summary

Our High Level Chronology and Summary gets you everything the Medium Level Chronology and Summary includes. In addition, you’ll receive an extensive medical explanation of each service. This level goes more in-depth than the Medium Level as to what occurred during each service. The turnaround is 5-7 business days at $45 per hour while the rush service turnaround is 2 business days at $55 per hour.

Ideal for: When you need a full medical history and require regular access to sources for more finer details.

Add Hyperlinking and Customization

Our customers can add hyperlinking to any Chronology and Summary. Hyperlinking takes you directly to the sources for quick and ready access.

Need something different? We have the flexibility to work with you to make a product that is exactly what you need. Reach out to start a conversation!

Ideal for: Any other situation!

Learn more here.